Mozzartbet:Frequently Asked Questions – FAQ

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Below are frequently asked questions for Mozzartbet Kenya:

How to get daily Mozzartbet jackpot predictions

To get daily Mozzartbet jackpot predictions, pay Ksh 1300 per month or Ksh 650 for two weeks. Payment is done as follows:

  • Go to MPESA
  • Select Lipa Na MPESA
  • Select Buy Goods and Services
  • Enter MPESA till number (705909)
  • Enter amount (Ksh1,300, Ksh650)
  • Enter MPESA pin and send

You will be getting 5 well analyzed versions of  the jackpot daily via SMS.

1. Do you offer registration bonus?

Currently we do not have an active registration bonus promotion. You can however register to take advantage of our huge bonuses on Multi bets of 4 games and above including Bonus 1000% and Mozzart Refunds that gives our customers winnings in the event they lose 1 game in their multi-bet.Also, we have free deposits from Ksh 100 and above. Visit promo.mozzartbet.co.ke for more on our promotions.

2. Jackpot Bonuses

Below is the bonus payout table.

13=10 million

12=100,000 Ksh

11=10,000 Ksh

10=1000 Ksh

9=500 Ksh

8=50 Ksh

0=1000 Ksh

3. How do i register?

To register SMS the word WIN to 29990. You shall receive your secret PIN CODE and your PASSWORD which you shall use to Login Online at https://www.mozzartbet.co.ke/en#/ You can also select to play via the Mozzart bet Android APP which you can download through this link https://www.mozzartbet.co.ke/en/registration#/

4.I want to register Online.

To register online, please click this link https://www.mozzartbet.co.ke/en/registration#/

  1. How do you calculate winnings for Mozzart Refunds?

For you to win with our Mozzart Refund promotion, you must place 4 matches and above and the winning odds must be above 29. See below how we calculate it.

in calculating Mozzart refund cash back we multiply your total odds less the odds of the lost prediction in your bet slip;
if the rest of the odds are 29 and above we multiply your stake by 1,
if the rest of the odds are 59 and above we multiply your stake by 2,
if the rest of the odds are 99 and above we multiply your stake by 5,
499 odds and above we multiply your stake by 10,
and 999 odds and above we multiply your stake by 100.

  1. Do you give out multibet bonus?

At Mozzart bet you can earn up to ten times larger winnings with BONUS 1000% on multi-bets of 4 games and above. Bonus 1000% enables you to earn percentage bonuses from as low as 2% to 750% in normal time and from 2% to 1000% during happy hour.

  1. Game ID’s available?

Send GAME to 29990 or visit www.mozzartbet.co.ke and click on betting for all the available matches with ID’s.

  1. I need employment?

Thank you for your interest in being a part of us. Any opportunities at Mozzart bet are always advertised on Job Sites,feel free to participate in the event of such openings. We will be glad to work with you.

  1. I am going to join you.

To join us SMS the word WIN to 29990. You shall receive your secret PIN CODE and your PASSWORD which you shall use to Login Online at www.mozzartbet.co.ke You can also select to play via the Mozzart bet Android APP which you can download through this link androidhttps://www.mozzartbet.co.ke/en#/betting

  1. Assist on how to get the Mozzart APP?

To download the Mozzart bet APP for Android kindly click on this link  https://www.mozzartbet.co.ke/en/android#/

  1. What services do you offer?

Mozzart bet Kenya is a betting company registered under the companies act of the Laws of Kenya and licensed by the Betting Control and Licensing Board with BCLB No 0000017. Bet with us at www.mozzartbet.co.ke or via SMS by sending your predictions to 29990. You can as well bet with us physically at any of our Bet Shops. Download our Mozzart bet APP available for android here https://www.mozzartbet.co.ke/en/android#/

  1. What bonuses do you offer?

We have the exciting and most rewarding Bonus 1000% offer on multi-bets of 4 games and above. Also capitalize on Mozzart Refunds (Lose 1 game, get your CASH BACk) which pays you WINNINGS in the event you lose a prediction in your multibet of 4 games and above. We have free deposit from Ksh 100 For more on our rewarding promotions and bonuses click here promo.mozzartbet.co.ke

  1. How can I win with you?

Before you place a bet with us ensure you do your analysis of the games you’ve selected to place a bet on. We recommend www.betradar.com for your professional analysis of sporting games.

  1.  How can i check Balance from my Mozzart wallet?

To check your balance via SMS, send B to 29990.

  1. How can i Reset Password?

 To get your password SMS Reset to 29990. After logging in kindly change your password to one you can easily remember.

  1. How can i check my Bet History?

To check your bet history, simply login to your account, click on my bets, then select your preferred history of either sport betting, My number, Virtual games, or Live bets. In case you’re using the Mozzart APP, click on your username located at the top right section of the APP, then click on My Account and you should be able to view the options above.

  1. Does Mozzart have an online deposit?

Yes Mozzartbet has the online deposit option, simply Login to your Mozzart account then click on account at the top right section of your page. Click on My account, click on Deposit, then Mpesa cash deposit, in the dialogue box enter the amount and you shall receive a pop up dialogue box on your mobile phone asking you to enter your Mpesa PIN. Complete the process by clicking ok.

  1. How do i deposit money in my Mozzart Wallet?

Dear customer,to top up your mozzart account,go to the mpesa Menu,Lipa na Mpesa,go to paybill number,Enter business number 290059,Enter Account No.YOUR PHONE NO,Enter Amount,Enter Pin. You will receive a confirmation message then press send. You can also deposit through the Mpesa online deposit option. Once you’re logged in to your Mozzart Account.Click on Account then on Deposit.

  1. What are your hours?

Feel free to walk in and and out of our Mozzart Bet shops everyday from 9 AM to 10 PM along Ronald Ngala street former Nakumatt Supermarket, In Westlands, at Westlands Square opposite The Mall. In Kayole at Masimba stage and in Kawangware former Barclays Bank near Kongo stage. You can also place a bet with us online on a 24 hour basis at www.mozzartbet.co.ke or via SMS by sending your predictions to 29990.

Also note, we have a 24 hr call centre service, incase of any assistance get in touch with us through our customer care line 0709168000.

  1. Do you offer the cashout market in your games?

No, we do not have the CASH OUT option. For more on our promotions visit promo.mozzartbet.co.ke You can however take advantage of our huge bonuses on Multi bets of 4 games and above including Bonus 1000% and Mozzart Refunds that gives our customers winnings in the event they lose 1 game in their multi-bet. Visit promo.mozzartbet.co.ke for more on our promotions.

  1. Can I get sure bet here in mozzartbet?

Mozzartbet Kenya is a registered betting company under the laws of kenya and is licensed by the BCLB under BCLB No 0000017. We do not give or purport to give sure bets. Bet with us at www.mozzartbet.co.ke or via SMS by sending your predictions to 29990. You can also play at any of our betting shops in Nairobi

  1. Why is your site not loading in browser?

Dear customer, please let us know which browser you’re using. Also note that at the moment www.mozzartbet.co.ke is not yet available on Opera Mini browsers, any other browser should put you through.

  1. How can I bet via SMS?

To place a single bet via SMS, send GameID#Prediction#Amount . eg 1234#1#50 to 29990. For a Multibet, GameId#prediction#GameId#prediction#Amount e.g 1234#2#3242#X#20 Jackpot it’s JP13#1X21X21X21X21

send to 29990

  1. What is the maximum number of games in a bet?

   The maximum number of games you can bet online is 50 games per betslip. Via SMS you can place upto a maximum of 50 games.

  1. I Have lost a bet with only one match and have not received my cash back.

Dear customer, kindly inbox us your phone number we look at your bet slip. It is also important to note that in calculating Mozzart refund cash back we multiply your total odds less the odds of the lost prediction in your bet slip; if the rest of the odds are 29 and above we multiply your stake by 1,if the rest of the odds are 59 and above your stake by 2, if the rest of the odds are 99 and above your stake by 5,

499 odds and above your stake by 10,

and 999 odds and above your stake by 100.

  1. Do you have  free deposits?

Dear customer, enjoy a FREE DEPOSIT bonus promotion of every deposit made from Ksh 100 and above.Also at Mozzart bet we have Pesa Mkononi which enables our customers to enjoy absolutely free deposits and withdrawals at any of our bet shops. If you can not however access our shops, For direct Mpesa deposits the normal Safaricom Mpesa transaction charges apply.

  1. What is the minimum stake?

Dear customer, the minimum amount of stake on single bets, multi bets, Virtual and Live bet games is Ksh 20. Via sms as well as online on Opera Mini, Chrome or Mozilla firefox and the Mozzart daily Jackpot is Ksh 50.

  1. What is Greek Keno

Greek Keno is one of our Lotto games where you have a chance to choose a maximum of 8 lucky numbers ranging between 1-80.Where a draw of 20 numbers is conducted after every five minutes. All the 8 numbers have odds if correctly picked.

If you select numbers and are drawn you earn against their respective odds as shown below;

1 correct number-3.75

2 correct numbers-14

3 correct numbers-65

4 correct numbers-275

5 correct numbers-1350

6 correct numbers-6500

7 correct numbers-25000

8 correct numbers-125000

Please  note for this odds to apply you must pick the selections equivalent to the odds and they should all be drawn. For example if you want to enjoy an odd of 275,you need to pick four numbers and hope that all the numbers will be drawn in the draw.

  1. Do you tax multi bet wins or it only apply to Jackpot?

As at now we do not deduct, we are currently in the process  of implementation to align with the new regulations.

  1. How can i view my Bet History from the APP?

    Dear customer, to check your bet history from the App, simply log in to your account. Then click My Account. You will be able to view all sports betting slips, Virtual betting slips and Lotto betting slips.

  1. How can i view my Bet Results from the APP?

   Dear customer, to check your bet results, simply login to your account via the APP, click on your name located at the top right section of the APP, click on My account and you should be able to view the following options; Sport betting slips, Virtual betting slips, Lotto betting slips and my transactions then Select your preferred history.

  1. How do i deposit money in my Mozzart APP?

  Dear customer, To Deposit through our APP, Log in to your     account click on Name, My Account then click on DEPOSIT.

  1. How do i withdraw money from my Mozzart APP?

   Dear customer, To withdraw through our APP, Log in to your     account click on Name, My Account then click on WITHDRAW.

  1. How do i withdraw money online?

 Dear customer, To withdraw through our online platform , Log in to your account click on Account then click on WITHDRAW.

  1. How to Reset password via APP

Dear customer, Kindly click on forgotten password option, it will direct you to our website www.mozzartbet.co.ke. Use your phone number as your username then key in your pincode. In case you have forgotten your pin code SMS the word CODE to 29990 to retrieve your pin code. After you key in your pincode click on Reset password. Your password will be sent to your phone by Mozzart_Bet.

  1. I need my Pin CODE

Dear customer,to get your Pin Code SMS the word CODE to 29990.

  1. How to check for balance in my Mozzart APP?

Dear customer, to check for balance through our APP, simply Login to your account,click on your name at the top right section of your screen, then click on My Account and you should be able to view your available balance. for example, Available: Kshs 50.

  1. Best site for analyzing games
  • On our website, there is a bar graph icon on each match just after the Game IDs as can be seen on the image above. Click on it and you will go directly to statistical analysis of the game of your choice as provided by www.betradar.com
  1. How to Reset password via Web

kindly visit our website www.mozzartbet.co.ke click on login then click on forgotten password option. Use your phone number as your username then key in your pin code. In case you have forgotten your pin code SMS the word CODE to 29990 to retrieve your pin code. After you key in your pin code click on Reset password. Your password will be sent to your phone by Mozzart_Bet.

  1. What does daily jackpot mean na inachukua karibu 3 days

The Mozzart Super Daily Jackpot is a list of 13 matches released every single day. The Jackpot can extend for more than 24 hours depending on the number of games being played in top leagues around the world.

  1. What is System Betting?

System betting represents a conditional betting. It is about predicting an outcome of several events but you are not required to guess the outcome of all events correctly.The number of required winning is determined by a number of items in each combination. The system with one miss allowed always contain as many combinations as many matches there are in the system itself.

1/5 means it has 5 combination, 2/5 has 10 combinations,3/5 has 10 combinations, 4/5  has 5 combinations and 5/5 has 1 combination. These combinations determine your winnings.

To Check Bet History Online

Dear customer, to check your bet history online, just login to your Mozzart bet account then tap on your phone number located at the top right section of the site then click on bet history, you’ll be able to select by your type of bets recently placed.

  1. What do you mean by sure win?

Sure win is also known as a Clean Sheet. This simply means either Home team or Away team will win without the other team conceding a goal. eg 1:0,0:1

  1.  How to place Bet

You can bet with us at www.mozzartbet.co.ke on Google Chrome, m.mozzartbet.co.ke on Opera Mini, click on betting you will see our offers below or send the word Game to 29990 via SMS, for more games sms the Word Next to 29990 and JP to to get Jackpot games. To place a single bet via SMS, send GameID#Prediction#Amount . eg 1234#1#50 to 29990. For a Multibet, GameId#2#GameId#1#20 send to 29990 and for Jackpot it’s JP13#1x212xx2121x2 to 29990. You can also play at any of our betting shops in Nairobi.

  1. What happens when a match has been postponed

Dear customer, when a match has been postponed we give our match organizers 50 hrs to determine if the match will be played or not, however if the match will not be played we will still credit your account for the won matches.

  1. What does reservation mean

A small fraction of the total deposits is held by Mozzart for you,  for the purpose of protecting against significant withdrawals or other adverse

  1. What is Lotto Betting

Greek Keno is one of our Lotto games where you have a chance to choose a maximum of 8 lucky numbers ranging between 1-80.Where a draw of 20 numbers is conducted after every five minutes.All the 8 numbers have odds if correctly picked.
If you select numbers and are drawn you earn against their respective odds as shown below;
1 correct number-3.75
2 correct numbers-14
3 correct numbers-65
4 correct numbers-275
5 correct numbers-1350
6 correct numbers-6500F
7 correct numbers-25000
8 correct numbers-125000

Please  note for this odds to apply you must pick the selections equivalent to the odds and they should all be drawn.For example if you want to enjoy an odd of 275,you need to pick four numbers and hope that all the numbers will be drawn in the draw

47.Number of goals

This market is whereby you predict whether the total number goals that will be scored in a league per round will be Under or Over the given margin. e.g. In the Croatia 1 league on the screenshot after this weekends fixtures we shall get the total number of goals that will have been scored to gives whether they were Under or Over/ more or less than 13.5 which is the given margin.

48.What is handicap

This market is whereby you predict whether a team will win the match with a score difference of 2 goals.

  1. Technical Hitch

we experienced a network technicality that affected some of our customers who registered yesterday and made their first deposits. Currently we are in the process of benefiting all affected accounts, kindly bare with us as we continue doing so in speed.

  1. Last rounds Jackpot Results
  1. I need my Jackpot Results.

Dear customer to check results of the jackpot bet you placed, you can do so via SMS or online. To check via SMS send the BetID to 29990 starting with “BetID#’ E.g. BetID#2999-9310295-1684 send the sms to 29990. To check results your bet online simply login to your account, click on my bets, then select your preferred history of either sport betting, My number, Virtual games, or Live bets. In case you’re using the Mozzart APP, click on your username located at the top right section of the APP, then click on My Account and you should be able to view the options above.

  1. How to unsubscribe from bulk sms

Kindly dial *456*9*5#

52.How is the tax calculated after winning.

Dear customer, following government regulations we are still in the process of implementing the 20% taxation on winnings.