Below are details you need to know about BetPawa Zambia, how to deposit money, how to withdraw money, how to reset password and customer care contacts.
How to reset your password
- Reset password via ‘Password reset’ page linked below
- Enter your account phone number if not prefilled
- Enter the one-time PIN sent to your phone and hit VERIFY ACCOUNT
- To complete the process, set, confirm, and save your new 4-digit password
What to do if you didn’t receive the verification PIN
If any issues occur with receiving SMS with your PIN code, BetPawa suggests that you try to refresh your browser.
Please note
That PIN-code sent via SMS expires in 24h and will not work afterward. You may request up to 3 PIN code messages in 3 hours.
Have a valid code?
Set your password
How to deposit money through Airtel
- Dial *115#
- Select 4 – Make Payment
- Select 6 – Goods & Services
- Select 1-Enter Merchant Code
- Enter business name: betpawa
- Enter amount (NB! no commas) e.g 100
- Enter reference/invoice number: pawa
- Enter PIN
- You will receive an SMS confirming the transaction
or
- Dial *115# Airtel Money Menu
- Select 4 Make Payment
- Select 3 Betting & Lottery
- Select 6 betPawa
- Enter Amount
- Review and confirm the transaction
- Enter your Mobile Money PIN
How to deposit money through MTN on betPawa website
- Log into your account and open betPawa Deposit page linked below
- Enter your desired amount and click ‘Deposit’
- Confirm payment in the approval request sent to your phone and your account balance will be credited instantly.
How to deposit money through MTN USSD deposit
- Dial *115#
- Input 00 and hit Next
- Select 2 – Betting & Lottery
- Select 2 – betPawa
- Enter amount and select 1 to confirm the payment
- Enter PIN and approve transaction
- You will receive an SMS confirming the transaction
What to do if you cannot find your deposit
Make sure you deposit using the same phone number you registered an account with. Depositing from another number automatically creates a new account and all funds are transferred there.
In order to locate your funds provide the company’s Customer Support team with the
phone number
used and
Transaction ID
of your missing payment.
Funds are not reflecting on your balance?
How to withdraw your winnings from BetPawa
- Open betPawa withdrawal page linked below.
- If requested, enter your first and last names in the fields provided
- Enter the amount you wish to withdraw (minimum K1 – one kwacha)
- Select ‘Request Withdraw’
Make sure you are logged into your betPawa account and proceed with your withdrawal by clicking
How to place a bet on Virtual Sports
1. To place a bet you need to be logged in. Once you are, please select Virtual Sports on the left-side menu
2. Make your league and market selection (up to 45 in one bet slip);
E.g. English league >>> CHE — NEW
3. Access your betslip:
3.1. If on mobile: hit numerical digits next to the Menu button or tap the yellow ribbon in the bottom of the screen
3.2. If on desktop: betslip appears on the right after first selection
4. Set your stake amount and hit “Place bet”
How to place a bet
1. Log in and select your desired sport on the top-left drop-down menu (e.g football).
2. Make your event and market selection (up to 60 in one betslip) or use the search function on top of the page to locate the team you’d want to bet on.
E.g. Liverpool vs Man City — Home team wins
3. Access your betslip:
3.1. If on mobile: hit numerical digits next to the Menu button
3.2. If on desktop: betslip appears on the right after first selection
4. Set your stake amount and hit “Place bet”
Note:
If it displays ‘Price has changed’, click on ‘Place bet’ again to accept the new price and the bet will be processed or else click to remove the selection from betslip and start again.
How to Cashout?
Cash Out is currently available in most of the major markets for the sports we offer.
Please note that Cash Out availability is dependent on the state of the market and of the match
Please note that once the cashout offer has been accepted, the payout amount will be locked. The payout amount will not change whether the slip ends up winning or losing.
To request a Cashout:
- Click Menu and open My Bets
- Select your bet and hit ‘Request Cashout’ button to see the current amount offered for cash out. If the offer is not taken within 15s, you will have to request a new one.
- If you are happy with the offered amount, hit the ‘Confirm’ button and your account will be instantly credited with the cashed-out amount.
How is the Cashout calculated?
The Cashout amount is calculated by our system and takes into account the current odds of the events on your betslip and win bonus in case you’ve placed a multiple bet. Compared to other providers, you will always get the best Cashout offers from betPawa because we want you to bet small and WIN BIG!
Why you can’t Cashout?
Cash Out is currently available in most of the major markets for the sports we offer. New Cashout offers on your betslip could be available every 15s unless the market you have placed a bet on is no longer offered at the time you want to cash out.
Why is the market offline and I cannot cashout?
Market offline means that the odds are not available at the moment. There can be various reasons for that – the goal might have been just scored so the odds are suspended. There might have been a red card given, so the odds are closed and cashout is not available. Or when the match has not started yet it might have been announced as postponed, so cashout will not be available as the fixture has been taken off from the website
Betpawa Zambia Customer Care Contacts
Phone contact:+260 971 246 400
BetPawa Zambia Jackpots and bonuses
BetPawa Zambia has two main jackpots,one for 13 games and another one for 17 games.The 13 games jackpot contains a cash prize of K100,000 while the one for 17 games contains a cash prize of K1,000,000.
Bonuses for the 17 games jackpot start from 13 games while that of 13 games start from 10 games.
